Settlement Support in Schools & Libraries – SSISL

Settlement Support in Schools

Our Settlement Support Workers assist immigrant and refugee students and their families.  We provide the immediate essential support for a smooth transition into the Canadian school setting within Red Deer and surrounding areas. We aim to strengthen the student’s ability to cope with the many challenges of adjusting in a new school setting.

My Settlement Support Worker really helped me get into the right courses at school. Without her I would have been lost.”

Services and Activities

  • Assessment & Registration
    We assist in the initial school registration process, assess the needs of students and their family, and develop an appropriate action plan in coordination with the school.
  • Practical Guidance
    Throughout the school year we provide information sessions and guidance for students and their families.
  • Culturally Sensitive Counseling
    We provide non-therapeutic and culturally sensitive counseling to address any immediate needs and to facilitate adaptation to school and community. Together we explore different options for their unique situation and commit to ongoing support as needed.
  • Supported Referrals & Casework
    We are able to assist with immediate intervention services in crisis situations, referring to programs and community resources. This includes joint case management with professionals as required. Services may be long term for complex cases.
  • Home Visits & Outreach
    We arrange home visits if more convenient or comfortable for the client. We will monitor progress through regular contact.
  • Cultural Understanding & Linguistic Interpretation
    Note that interpretation may require a few days notice to coordinate.
  • Advocacy
    As a support to students families, we will advocate on their behalf with as required and necessary.

 >> For more information contact us on or 403-346-8818


Settlement Support In Libraries

The SSIL Program aims to make settlement services more accessible in a very visible and public place. The presence of the program has expanded in our community, developing and strengthening relationships with other programs including our main partner Red Deer Public Library (RDPL) | click for website

With our SSIL presence at the Library we provide support, information, referral and guidance to newcomers on topics such as:

  • English as a Second Language
  • Interpretation and translation
  • Schooling for your children
  • Health care
  • Employment and housing
  • Community services and programs
  • Immigration issues
  • Canadian Citizenship

Through the SSIL program we also provide Library membership and guides for C.A.R.E. clients in many different languages, and educational workshops and information sessions based on immigrant needs.

The SSIL program promotes many cultural related activities during the year, some examples are the ‘International Mother Language Day’ in February, and ‘Human Library’ in March.

>> For more information contact us on or 403-346-8818.